AboutWe have been in the intranet business since 1999, and in that time have carried out over 120 projects. We have worked for clients in the UK, Europe, the USA and the Middle East. Our clients come from the public, corporate, government and not-for-profit sectors. Our smallest client had just 150 employees and our largest client had over 120,000 employees in 40 countries.
Intranet and search assessment – the 60 minute check
Ensuring intranets meet emerging business requirements
Discovery and VisionWe assess how the the intranet is being used, and understand the emerging priorities for the business.
Technology & ResourcesWe look at the IT roadmap for the organisation, and establish the skills and experience of content contributors and users.
Impacts & RisksA number of different development scenarios are assessed with stakeholders using the Intranet Focus Resource Impact Value Risk (RIVR) methodology
Strategy & ImplementationA three-year strategy is agreed with the project team, with a detailed implementation plan for the first two years
Governance & EvaluationSpecific recommendations are provided for the future governance of the intranet, along with a set of metrics the organisation can use to assess progress against plan
Making search work
Information and knowledge management strategies
Increasingly we are asked to extend our work on intranet management into areas of information management, collaboration and knowledge management. This is especially the case when organisations are working towards the implementation of Microsoft SharePoint 2010, where in our view an information management strategy is of great importance in ensuring effective governance.
Content management and search software selection
We support the selection and deployment of content management software. We can develop a content management strategy, and from this prepare a formal RFP that can be sent out to a short list of vendors, and can then support the vendor evaluation process. We can carry out similar projects for the selection of enterprise search software and corporate portal software.. We maintain complete independence from any vendor.
Project management methodology
Each project is managed as a set of work packages, each of which has a specific deliverable. We agree and document a clear statement of the objectives, scope and format for all formal deliverables to a client, often using Prince2 as the basis for our project planning. A feature of our work is the way in which we use a risk management approach to prioritise the work programme. We provide clients with access to a web-based collaboration platform for the duration of the project. We like to develop frameworks for reports and other project deliverables at an early stage in a project that we can then review and modify as the project progresses.