2.5 hours a day spent searching. Really?

I continue to be disappointed by the continuing use of a figure of 2.5 hours a day for the time that employees spend searching for information. This figure appears quite frequently in business cases for investment in search applications on the basis of a ‘time saved’...

Collaboration without burnout

I subscribe to Harvard Business Review because probably six times a year it publishes an article that immediately resonates with me. In a recent post I wrote about the problems caused by email overload. In the July-August 2018 issue of HBR Rob Cross, Scott Taylor and...