Blog

How much will you trust ‘personalized’ search?

The promise of personalized search results is alluring, especially when the promise is made more enticing by offering to deliver not a document but ‘information’. An Attivio White Paper on The Cognitive Step – How Search Will Improve states “The core capabilities of...

Planning for Everything – a new book from Peter Morville

I always enjoy talking to Peter Morville. He asks interesting questions that make me think long and hard about my response. A good example is the discussion we had when Peter was developing the structure and content of Planning For Everything. I recall that many of my...

Intranet Design Annual 2018: Review Part 2

In Part 1 of this review I set out some of the trends and themes from the Executive Summary of the Nielsen Norman Group Intranet Design Annual 2018. In Part 2 I am considering the ten case studies, which this year are American Medical Association (US)...

Intranet Design Annual 2018: Review Part 1

The 2018 edition of the Intranet Design Annual from the Neilsen Norman Group arrived on my desktop several weeks ago but clients have rather got in the way of me writing a review. In addition, at 470 pages in length the report has taken a while to read through. This...

Starting to plan for 2018

I've just been updating my Outlook calendar for 2018 and am already finding it difficult to fit everything in. I closed 2017 with five search projects underway and these will continue into 2018. Two are projects where clients are using SharePoint search and are...