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Search Insights 2019 – the story behind the report

Search Insights 2018 was a response from members of The Search Network to reports from analyst companies such as Gartner and Forrester which show little understanding of the world of enterprise, e-commerce and larger-scale web site search from an implementation...

Insights into the use of facets in search result management

The use of facets and filters to enable users to work their way through large results sets is now commonplace. As with so many aspects of search, facets and filters have been around for a long time and are a product of academic research carried out in the UK. Steve...