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NNGroup Intranet Design Annual 2019. Part 2 – the intranet profiles
After the trends and insights come the profiles. The level of detail in each 50-60 page profile is astounding, and is a credit both to Kara Pernice and Patty Caya as the authors and to the intranet teams that have provided so much detail. The 232 screen shots are of a...
NNGroup Intranet Design Annual 2019. Part 1 – trends and insights
It is January and the annual arrival of 35MB of intranet insights from the Nielsen Norman Group is as welcome as always. The Intranet Design Annual 2019 runs to almost 700 pages, and writing a review is a significant challenge. In 2001 the very first Intranet Design...
Clearbox SharePoint Intranets-In-A-Box 2019 edition
The 2019 SharePoint Intranets-in-a-Box report from Sam Marshall and the team at Clearbox Consulting runs to over 630 pages, so writing a concise review of the report is quite a challenge. The 2019 report is the fourth edition, with 39 in-depth reviews and...
Personalisation – legality, safety and transparency
Earlier this year I blogged about concerns I had about possible ethical issues in providing personalized search results. It seems that others have had similar concerns, and the issues were at the heart of a challenging presentation by Professor Maarten de...
Achieving enterprise search satisfaction – a new report from The Search Network
Achieving enterprise search satisfaction is a new 40 page report written with the support of my colleagues in The Search Network. In effect it is an update to Enterprise Search, which was published in 2015. Enterprise search can trace its origins back to...
IntraTeam Event and Intranet Now – the same but different
Earlier this month I spent Wednesday and Thursday at the IntraTeam Event in Stockholm and then attended the Intranet Now event in London. Both have been written up well which saves me having to work though some rather scrappy notes and half-remembered...
Digital Workplace Strategy and Design – Oscar Berg and Henrik Gustafsson
It is quite probable that somewhere in the world there is the Digital Workplace Schematics Award Show. The stream of these schematics is growing to be a flood, each trying to present a highly dynamic situation in a totally static way. ‘Digital...
Search has to be intuitive. Really?
I’ve lost track of the number of times I’ve seem the words “Needs intuitive search” in either a set of personas or in the RFP document for a new search application. All too often the reason for asking for intuitive search is because all the...
We want to have our enterprise search work like Google. Really?
This is up there with the '2.5 hours spent searching' and '80% of data is unstructured' comments. One of the differences between the 1st and 2nd editions of Enterprise Search was that I added in a section that went into some detail about the...
80% of corporate information is unstructured. Really?
Along with the time that knowledge workers spend searching the second most widely used statistic in discussions around search business cases is that 80% of organizational information is unstructured. It is not so much a statistic as a statement,...
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