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Gartner and Forrester on the search industry – Part 2

There is more work to do before I do a deep dive into the Gartner and Forrester reports. Patience!  As Charlie Hull has highlighted in his blog post Natural Language Processing (NLP) is not a 'new' technology, and indeed is arguably not a technology at all. The...

Gartner and Forrester on the search industry – Part 1

A number of members of the search implementation community have reservations about recent industry reports from Gartner and Forrester. Charlie Hull has already made some very good points about these reports, and I am about to support him and make some additional...