New web sites for Intranet Focus

As some of you may have noticed the Intranet Focus and Enterprise Search Book websites look rather different. The catalyst for change was a beer with Sam Marshall in Leverkusen last year shortly after he had upgraded his web site. The beer has wiped my memory about...

Intranet Design Annual 2017

The first thing that struck me as I scrolled through the 2017 Intranet Design Annual from the Nielsen Norman Group (all 490 pages) was the diversity of the organisations included this year. The featured intranets range from a small 150 employee tourism agency to two...

Ten intranet search case studies

It is very difficult to track down good case studies of intranet search implementations that when eight come along together it was well worth spending a couple of hours to read through them, They are published in the Nielsen Norman Group 2017 Intranet Design Annual. I...

So how does search work?

When I wrote the first edition of Enterprise Search in 2012 I only provided enough of an outline about the inner workings of search to support the recommendations I was making in the rest of the book. Comments from many readers encouraged me to write about what I...

Eight good books on search management

Over the vacation I reorganised my office, including adding a bookcase specifically for the 60 or so books I have on various aspects of information retrieval and search. In the process I updated the list of books on the Enterprise Search book website, highlighting...