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The Science of Reading 2nd Edition Wiley Blackwell

by Martin White | Jun 28, 2022 | Digital workplace, Intranets, Research, Search

It seems to be implicit in information retrieval research that ‘users’ have such a competence in reading that a consideration of reading ability can be discounted from the research analysis. If only that was the case! The reality is that perhaps one in ten employees...

Managing corporate language diversity

by Martin White | May 11, 2022 | AI Governance, Digital workplace, Information Management, Research, Search

In order to be awarded my chemistry degree in 1970 I had to pass a reading comprehension examination in German. This was because at that time the Beilstein and Gmelin handbooks on organic and inorganic chemistry were primarily published in German, as was Angewandte...

The role of snippets in assessing the potential relevance of search results

by Martin White | May 5, 2022 | AI Governance, Information Management, Research, Search

The message coming from the enterprise search vendors at present is that AI (usually vaguely defined) can solve all search problems and present a very high percentage of relevant items on the first page of results.  This ‘machine’ ranking of relevance is determined by...

Dyslexia in the workplace – too little awareness and support!

by Martin White | Mar 31, 2022 | Digital workplace, Intranets, Research, Search

I continue to be concerned by the lack of understanding by digital workplace vendors, including enterprise and intranet search vendors, of the challenges that employees with dyslexia face using their applications. Although there is now a wide acceptance of WCAG these...

Understanding and ameliorating the dark side of digital workplaces

by Martin White | Mar 8, 2022 | Digital workplace, Research

Although arguably the first digital workplace was PLATO Group Notes in 1976, the concept of the digital workplace is usually attributed to Jeffery Bier.  Bier founded Instinctive Technologies in 1996 to provide collaboration applications based on the knowledge that...

An overview of the dark side of digital workplaces

by Martin White | Dec 8, 2021 | Digital workplace, Information Management, Research

In the mid-1980s I was working for Link Resources, a US consulting firm specialising in digital media research owned by International Data Corp. One of the areas the firm specialized in was that of teleworking and telecommuting, brought on by the arrival of personal...

Recent Posts

  • Taxonomies – Practical Approaches to Developing and Managing Vocabularies for Digital Information – Helen Lippell (Editor)
  • Making Knowledge Management Clickable – Joseph Hilger and Zack Wahl
  • Understanding Experience – a graphic novel guide to the principles of human-centered design
  • The Science of Reading 2nd Edition Wiley Blackwell
  • IntraTeam Findability Event 13 June 2022 – conference report

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