Intranet Design Annual 2017

The first thing that struck me as I scrolled through the 2017 Intranet Design Annual from the Nielsen Norman Group (all 490 pages) was the diversity of the organisations included this year. The featured intranets range from a small 150 employee tourism agency to two...

Ten intranet search case studies

It is very difficult to track down good case studies of intranet search implementations that when eight come along together it was well worth spending a couple of hours to read through them, They are published in the Nielsen Norman Group 2017 Intranet Design Annual. I...

Eight good books on search management

Over the vacation I reorganised my office, including adding a bookcase specifically for the 60 or so books I have on various aspects of information retrieval and search. In the process I updated the list of books on the Enterprise Search book website, highlighting...