by Martin White | Mar 13, 2019 | Search
Search Insights 2018 was a response from members of The Search Network to reports from analyst companies such as Gartner and Forrester which show little understanding of the world of enterprise, e-commerce and larger-scale web site search from an implementation...
by Martin White | Mar 4, 2019 | Conferences, Intranets, Reviews, Search
In the course of quite a long career of intranet conference attendance I have only heard three presentations about intranets that are explicitly built around search. These have come from Philips, DNV GL (Oslo) and the Danish Police. There is usually no mention of the...
by Martin White | Jan 28, 2019 | Search
The use of facets and filters to enable users to work their way through large results sets is now commonplace. As with so many aspects of search, facets and filters have been around for a long time and are a product of academic research carried out in the UK. Steve...
by Martin White | Jan 27, 2019 | Information Management, Intranets, Search
This year I celebrate two anniversaries. I started my career in consulting in 1979 with the New Product Management Group in London. This was not quite as grand as the name sounds, located as it was in the basement of 5 Stone Buildings in Lincoln’s Inn, London. The...
by Martin White | Nov 28, 2018 | Digital workplace, Information Management, Search
Earlier this year I blogged about concerns I had about possible ethical issues in providing personalized search results. It seems that others have had similar concerns, and the issues were at the heart of a challenging presentation by Professor Maarten de Rijke in his...
by Martin White | Nov 1, 2018 | Digital workplace, Information Management, Search
Achieving enterprise search satisfaction is a new 40 page report written with the support of my colleagues in The Search Network. In effect it is an update to Enterprise Search, which was published in 2015. Enterprise search can trace its origins back to 1951 and...
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