by Martin White | Sep 15, 2022 | Knowledge management, Search
For many years I have expressed my reservations about how effective enterprise search can be in identifying experts within an organisation. Yet this remains a core ‘benefit’ that is visibly promoted by search vendors. Often I feel like a voice crying in the wilderness...
by Martin White | Jul 18, 2022 | Research, Search
Over the last few years I have been collecting and collating research papers and conference papers that are in some way relevant to enterprise search. There are very few ‘case studies’ of enterprise search implementations but there is a significant amount of research...
by Martin White | Jul 7, 2022 | Research, Search
The concept of ‘relevance’ lies at the core of enterprise search development and assessment. Many (too many!) vendors focus on the promise of presenting the most relevant results on the first search results page (SERP) using AI. The concept dates back to development...
by Martin White | Jun 30, 2022 | Digital workplace, Information Management, Knowledge management, Reviews, Search
There are many books about knowledge management but very few about what I might refer to as IKM (Information and Knowledge Management) technologies. What is distinctive about this book is that it spans the crevasse between KM and IT and does so with considerable...
by Martin White | Jun 28, 2022 | Digital workplace, Intranets, Research, Search
It seems to be implicit in information retrieval research that ‘users’ have such a competence in reading that a consideration of reading ability can be discounted from the research analysis. If only that was the case! The reality is that perhaps one in ten employees...
by Martin White | Jun 15, 2022 | Conferences, Digital workplace, Intranets, Search
This year IntraTeam has replaced its annual three-day conference with three one-day themed events. The second of these took place on 13 June with the focus of findability in its widest sense, covering not just ‘search’ but also information architecture and navigation....
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