by Martin White | Oct 7, 2020 | Collaboration, Digital workplace, Search
Expertise search – the strange use case of the ‘New Hire’ Over the last few months I have seen a number of suggestions from search vendors and from KM consultants that an enterprise search application is essential for new hires (NH) to be able to find...
by Martin White | Sep 29, 2020 | Search
Managing enterprise search vendor – customer relationships. Over the last decade of large-scale enterprise search projects I have found that relationships between the vendor and the customer can quickly become strained because the customer has no prior...
by Martin White | Sep 28, 2020 | Reviews, Search
Systematic searching – practical ideas for improving results I have just finished reading a review copy of Systematic Searching – Practical Ideas for Improving Results from Facet Publishing. It was published in late 2019 but somehow I overlooked its release....
by Martin White | Sep 28, 2020 | Digital workplace, Reviews, Search
Understanding and improving information search – a cognitive approach The term ‘cognitive search’ is commonly used to label how a search application can read the minds of searchers as to their intent in undertaking a search. This book, Understanding and...
by Martin White | Sep 8, 2020 | Information Management, Search
How good is your enterprise search support team? Assuming you have one! Charlie Hull has posted an excellent analysis of the difficulty in finding experienced search specialists to support search development. Sadly the challenges he outlines are only one half of the...
by Martin White | Sep 7, 2020 | Information Management, Search
10 reasons why user satisfaction with enterprise search is so low I’m somewhat exasperated by those who see enterprise search user satisfaction as an easily-solved technology problem. The reality is that enterprise search is unlike any other aspect of search and it...
Recent Comments