Enterprise search consulting services
Almost every intranet project I have undertaken in the last two decades has involved enhancing the performance of the search application. Over the last ten years I have also undertaken a wide range of projects where the primary objective has been to either enhance or replace an enterprise search application. Among my clients have been Arup, Atlas-Copco, Bayer AG, Boehringer-Ingelheim, Deloitte, Hofmann La Roche, Hogan Lovell, MITRE Corporation, Novozymes, the Open University, Ubisoft, University College London, White & Case and the World Bank. I gave keynote presentations and facilitated the enterprise search and federated search discussions at the NATO Spring Tide conference at the end of March 2019.
I have been a Visiting Professor at the Information School, University of Sheffield, since 2002, specialising in information retrieval and search. I have built up a digital library of over 900 research papers on various aspects of enterprise information seeking and search.
In 2015 the Second Edition of my book Enterprise Search was published by O’Reilly Media. My first book on this topic, Making Search Work, was published by Facet Publishing in 2007.
In 2017 I set up The Search Network as a global network of consultants working across all aspects of search optimization. All the members of the Network work on a vendor-independent basis. The Search Network has published three reports, Search Insights 2018 , Achieving Enterprise Search Satisfaction and Search Insights 2019 . All can be downloaded at no charge and without site registration
Many of the posts in the Intranet Focus blog comment on enterprise search management
I have been writing a monthly column on enterprise search for CMSWire since January 2013.
I have published a series of eight blog posts on the history of enterprise search from 1951 to 2017
I am now the editor of Informer, the newsletter of the Information Retrieval Specialist Group of the British Computer Society
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