Surveys by IntraTeam, AIIM, Findwise and NetJMC all indicate a low level of satisfaction with the performance of internal search applications. It could be that only 25% of users are completely satisfied with the enterprise and intranet search applications they are using.
Are you certain that this is not the case in your organisation?
SearchCheck is a unique service that supports the development of a prioritized roadmap for intranet and enterprise search development. It can be used across all search applications, including open source and Microsoft O365.
Current – the score for the current situation
Plan – needed to effectively support the organisation over the next 12 months
Optimum – best practice based on around 100 projects carried out over the last twenty years
A SearchCheck assessment will help Create a benchmark against which progress can be reported
Define what enhancements you need to deliver in 2020/2021
Assess the resources needed to deliver these enhancements
Prioritise the actions you need to undertake over the next 12 months
Make a business case for investment in staff and/or technology
The assessment is conducted by a two-hour video conference call and so can be undertaken in which ever country is most appropriate and with colleagues linking in from other locations. There is no requirement to provide on-line access to your search applications.
The draft report will be delivered within five working days and the final report includes a PowerPoint summary presentation for senior managers.
SeachCheck assessments are carried out to a fixed fee depending on the number of users of search applications.
For more information there is a brochure and a short PowerPoint presentation (as a pdf) you can circulate to your colleagues.