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Making Knowledge Management Clickable – Joseph Hilger and Zack Wahl

by Martin White | Jun 30, 2022 | Digital workplace, Information Management, Knowledge management, Reviews, Search

There are many books about knowledge management but very few about what I might refer to as IKM (Information and Knowledge Management) technologies. What is distinctive about this book is that it spans the crevasse between KM and IT and does so with considerable...

Understanding Experience – a graphic novel guide to the principles of human-centered design

by Martin White | Jun 29, 2022 | Digital workplace, Information Management, Intranets, Reviews

Attending the Intranet Italia Day in Milan last month I spotted a very unusual book on one of the exhibitions stands. In the business of intranet and digital workplace development we are constantly trying to develop interactive applications that deliver an intuitive...

The Science of Reading 2nd Edition Wiley Blackwell

by Martin White | Jun 28, 2022 | Digital workplace, Intranets, Research, Search

It seems to be implicit in information retrieval research that ‘users’ have such a competence in reading that a consideration of reading ability can be discounted from the research analysis. If only that was the case! The reality is that perhaps one in ten employees...

IntraTeam Findability Event 13 June 2022 – conference report

by Martin White | Jun 15, 2022 | Conferences, Digital workplace, Intranets, Search

This year IntraTeam has replaced its annual three-day conference with three one-day themed events. The second of these took place on 13 June with the focus of findability in its widest sense, covering not just ‘search’ but also information architecture and navigation....

Intranet Italia Day Milan 19-20 May 2022 – Conference report.

by Martin White | May 23, 2022 | Conferences, Digital workplace, Intranets, Reviews, Search

The European intranet community is indebted to a small group of entrepreneurs for staging conferences and workshops of the highest quality. I’m referring of course to Wedge Black (Intranet Now, London), Kurt Kragh Sorensen (IntraTeam, Copenhagen and Stockholm), Guy...

Managing corporate language diversity

by Martin White | May 11, 2022 | AI Governance, Digital workplace, Information Management, Research, Search

In order to be awarded my chemistry degree in 1970 I had to pass a reading comprehension examination in German. This was because at that time the Beilstein and Gmelin handbooks on organic and inorganic chemistry were primarily published in German, as was Angewandte...
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