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Taxonomies – Practical Approaches to Developing and Managing Vocabularies for Digital Information – Helen Lippell (Editor)

by Martin White | Jul 5, 2022 | Information Management, Reviews

There is probably no more difficult task in information management in being the Editor of a multi-author on any topic, and the level of difficulty goes up by an order of magnitude when the topic is taxonomy management. Taxonomies (and the strap line ‘Practical...

Making Knowledge Management Clickable – Joseph Hilger and Zack Wahl

by Martin White | Jun 30, 2022 | Digital workplace, Information Management, Knowledge management, Reviews, Search

There are many books about knowledge management but very few about what I might refer to as IKM (Information and Knowledge Management) technologies. What is distinctive about this book is that it spans the crevasse between KM and IT and does so with considerable...

Understanding Experience – a graphic novel guide to the principles of human-centered design

by Martin White | Jun 29, 2022 | Digital workplace, Information Management, Intranets, Reviews

Attending the Intranet Italia Day in Milan last month I spotted a very unusual book on one of the exhibitions stands. In the business of intranet and digital workplace development we are constantly trying to develop interactive applications that deliver an intuitive...

Managing corporate language diversity

by Martin White | May 11, 2022 | AI Governance, Digital workplace, Information Management, Research, Search

In order to be awarded my chemistry degree in 1970 I had to pass a reading comprehension examination in German. This was because at that time the Beilstein and Gmelin handbooks on organic and inorganic chemistry were primarily published in German, as was Angewandte...

The role of snippets in assessing the potential relevance of search results

by Martin White | May 5, 2022 | AI Governance, Information Management, Research, Search

The message coming from the enterprise search vendors at present is that AI (usually vaguely defined) can solve all search problems and present a very high percentage of relevant items on the first page of results.  This ‘machine’ ranking of relevance is determined by...

Information – A Historical Introduction. Book review

by Martin White | May 4, 2022 | Information Management, Reviews, Search

How do you review a book that runs to almost 900 pages? Answers on a pack of postcards please! Two books sparked my interest in the history of information. The first was A History of Online Information Services 1963-1976 by Bourne and Hahn which provides a vast amount...
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