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Understanding Experience – a graphic novel guide to the principles of human-centered design

by Martin White | Jun 29, 2022 | Digital workplace, Information Management, Intranets, Reviews

Attending the Intranet Italia Day in Milan last month I spotted a very unusual book on one of the exhibitions stands. In the business of intranet and digital workplace development we are constantly trying to develop interactive applications that deliver an intuitive...

The Science of Reading 2nd Edition Wiley Blackwell

by Martin White | Jun 28, 2022 | Digital workplace, Intranets, Research, Search

It seems to be implicit in information retrieval research that ‘users’ have such a competence in reading that a consideration of reading ability can be discounted from the research analysis. If only that was the case! The reality is that perhaps one in ten employees...

IntraTeam Findability Event 13 June 2022 – conference report

by Martin White | Jun 15, 2022 | Conferences, Digital workplace, Intranets, Search

This year IntraTeam has replaced its annual three-day conference with three one-day themed events. The second of these took place on 13 June with the focus of findability in its widest sense, covering not just ‘search’ but also information architecture and navigation....

Intranet development projects – the value of search analytics

by Martin White | May 25, 2022 | Intranets, Search

The primary theme of many of the ‘strategy’ presentations at Intranet Italia Day 2022 was the importance of a structured approach to defining user and business requirements. Many speakers emphasized the importance of in-depth interviews to gain an understanding of the...

Intranet Italia Day Milan 19-20 May 2022 – Conference report.

by Martin White | May 23, 2022 | Conferences, Digital workplace, Intranets, Reviews, Search

The European intranet community is indebted to a small group of entrepreneurs for staging conferences and workshops of the highest quality. I’m referring of course to Wedge Black (Intranet Now, London), Kurt Kragh Sorensen (IntraTeam, Copenhagen and Stockholm), Guy...

IntraTeam Findability Event Copenhagen 13/14 June 2022

by Martin White | May 9, 2022 | Conferences, Intranets, Search

I continue to be both surprised and concerned by the lack of conferences at which good practice in search and findability can be shared. This seems to be primarily because of a reluctance by enterprise search vendors to support conference and events with financial...
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