by Martin White | Jul 18, 2022 | Research, Search
Over the last few years I have been collecting and collating research papers and conference papers that are in some way relevant to enterprise search. There are very few ‘case studies’ of enterprise search implementations but there is a significant amount of research...
by Martin White | Jul 7, 2022 | Research, Search
The concept of ‘relevance’ lies at the core of enterprise search development and assessment. Many (too many!) vendors focus on the promise of presenting the most relevant results on the first search results page (SERP) using AI. The concept dates back to development...
by Martin White | Jun 28, 2022 | Digital workplace, Intranets, Research, Search
It seems to be implicit in information retrieval research that ‘users’ have such a competence in reading that a consideration of reading ability can be discounted from the research analysis. If only that was the case! The reality is that perhaps one in ten employees...
by Martin White | May 11, 2022 | AI Governance, Digital workplace, Information Management, Research, Search
In order to be awarded my chemistry degree in 1970 I had to pass a reading comprehension examination in German. This was because at that time the Beilstein and Gmelin handbooks on organic and inorganic chemistry were primarily published in German, as was Angewandte...
by Martin White | May 5, 2022 | AI Governance, Information Management, Research, Search
The message coming from the enterprise search vendors at present is that AI (usually vaguely defined) can solve all search problems and present a very high percentage of relevant items on the first page of results. This ‘machine’ ranking of relevance is determined by...
by Martin White | Mar 31, 2022 | Digital workplace, Intranets, Research, Search
I continue to be concerned by the lack of understanding by digital workplace vendors, including enterprise and intranet search vendors, of the challenges that employees with dyslexia face using their applications. Although there is now a wide acceptance of WCAG these...
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